Refund policy
Money-Back Policy
Full refund option available within 30 days of purchase, giving you plenty of time to test their overall performance. Please note: Only first-time hosting accounts are eligible for our 30-day money-back guarantee. For example, if you previously purchased a shared hosting package and canceled it for a refund, you will not be eligible for a further refund of the shared hosting price. Additional licenses for third party software (such as cPanel, Plesk, ISPManager, DirectAdmin or Softaculous) are non-refundable.
5.1.Products for which standart return policies are available:
- Shared hosting
- WordPress Hosting
- DMCA-ignore hosting
- Hosting Litespeed
- VPS (Virtual Private Servers)
- Windows VPS (Virtual Private Servers running Windows)
- Dedicated Servers
- Colocation Service
5.2. Products for which no refunds are provided:
- Domains
- SSL
- VPN Service
5.3. Special rules for refunds from a dedicated server and colocation service
The purchase of a dedicated server or colocation service for the first time can be canceled and the money returned (except for the cost of licenses).
In case of return, the following rules apply:
– Initial server installation – 5 Euro.
– Return fee -30% of the amount paid.
In the event of an AUP violation or the acquisition of an order using an active promotional code, it is important to be aware that refunds will not be issued under these circumstances.